Agentforce Developer Job at NTT DATA, Inc., Indiana

MXhxcENnZFZaaDBJcThKWHU0ZTRWWEY0
  • NTT DATA, Inc.
  • Indiana

Job Description

**Salesforce Agentforce Developer**
**Offshore**

### Responsibilities:

● Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.

● Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.

● Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations.

● Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions.

● Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.

● Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications.

● Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.

● Perform unit testing, system testing, deployment, and documentation for Agentforce implementations.

● Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes.

● Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines.

● Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings.

---

### Qualifications:

#### Required Skills / Qualifications:

● 3+ years of experience in Salesforce development and implementation projects.

● Experience working on at least 2–3 end-to-end Salesforce projects in a developer role.

● Salesforce Platform Developer I Certification.

● Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities.

● Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.

● Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.

● Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services.

● Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions.

---

### Preferred:

● Salesforce AI Specialist Certification and/or Agentforce Specialist Certification.

● Salesforce Platform App Builder or Platform Developer II Certification.

● Experience with Salesforce Data Cloud and Einstein GPT implementations.

● Prior experience working in Agile/Scrum development environments.

● Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions.

● Experience with Prompt Engineering and Generative AI concepts.

● Knowledge of Reports & Dashboards, SOQL & SOSL.

● Experience with CI/CD, DevOps Center, Git, and Salesforce deployment tools.

● Strong understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices.

● Experience with data migration and large-scale Salesforce implementations.

Job Tags

Similar Jobs

DiamondBack Covers

Graphic Designer Job at DiamondBack Covers

Graphic Designer Harrisburg, PA Note: This position is available in both our Harrisburg, PA or Philipsburg, PA offices. Please apply to the location closest to you. About You: You're a passionate designer who thrives on creativity and innovation, with a strong...

McGuire & Hester

Heavy Duty Repair Mechanic- Union Job at McGuire & Hester

 ...provides complete site work services: pipelines, grading paving, concrete, landscape and mechanical. In addition to traditional project...  ...knowledge of mechanical machinery in the following areas to perform repairs and preventative maintenance of all McGuire & Hester equipment... 

Gallagher

Senior Claims Adjuster Workers Compensation Job at Gallagher

 ...and doing it well. Whether you're managing claims, supporting clients, or improving...  ...curiosity, and celebrates the impact of your work. Because when youre here, youre part of...  ...As a key member of our experienced Claims Adjuster team, you will: Investigate, evaluate,... 

Servpro

Receptionist Dispatch Coordinator Job at Servpro

 ...Replies within 24 hours Benefits: Competitive salary Opportunity for advancement Paid time off Training & development Receptionist Dispatcher SERVPRO of Oldsmar/Westchase Gainesville West Alachua County West is hiring a Dispatch Coordinator ! Benefits... 

VIA

Creative Director, Art Job at VIA

 ...About the Job... We're looking for a Creative Director with an art background who sees precision as an act of love. You can look at the kernel of an idea and know if its worth chasing. You also know how to transfer that understanding to someone else. How to help them...