Job Description

We seek to move the world forward through innovative thinking.

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

JOB SUMMARY :

Supports day‑to‑day HR system processes for an international employee population. Supports self-service employee onboarding, executes employee lifecycle transactions, maintains data and system security according to team standards and regulatory requirements, and provides first‑level system support. This is a full-time position that can be performed entirely remotely.

What you will do:

Employee Lifecycle Administration:

• Process employee lifecycle transactions in Dayforce for employees across multiple countries, including hires, job and compensation changes, organizational and manager updates, leaves of absence, and terminations.
• Execute administrative processes to support accurate payroll, reporting, and downstream systems, ensuring completion in accordance with country-specific policies, established controls and timelines, payroll calendars, downstream system requirements, and team standards.
• Monitor and review self‑service employee changes initiated by managers or administrators via system workflows, ensuring data updates are routed, reviewed, and completed accurately and consistently.

Employee Onboarding:

• Own the technical execution of onboarding processes within Dayforce and connected systems, ensuring HR system tasks and data entries are completed accurately and on time by incoming employees, managers, and involved teams while accounting for country‑specific requirements and related downstream dependencies.
• Act as the primary coordination point for onboarding‑related system activities, managing handoffs between Talent Acquisition, HR Technology, Payroll, and IT to ensure seamless system readiness.
• Proactively monitor onboarding transactions, identifying issues and driving corrective actions.
• Analyze inefficiencies and gaps, contributing recommendations to improve data quality, efficiency, and the overall employee onboarding experience.

HR System Support:

• Serve as the first point of contact for HR system requests, supporting a global workforce, including triaging, resolving, or routing inquiries while considering country‑specific data structures, processes, and support timelines.
• Review, categorize, and route incoming tickets to the appropriate team member(s).
• Resolve routine system and data issues independently; escalate more complex configuration or technical issues as appropriate.
• Identify recurring issues and trends, providing input on opportunities to reduce manual effort and improve efficiency.

Employee Data Management:

• Perform employee data maintenance and corrections for a global employee population, including historical updates required to support country‑specific payroll, reporting, compliance, and analytics needs.
• Execute regular and ad‑hoc data audits and corrections to ensure data integrity across regions and downstream systems.
• Perform routine data imports to support ongoing data integration and operational continuity across company systems.
• Support mass data updates, data clean‑up efforts, integration validations, and reconciliation activities.

System Configuration:

• Maintain basic configuration elements (lists, values, fields, workflows) under guidance from senior team members.
• Assist with testing during system updates, patches, and new feature releases.

System Security:

• Assist with role‑based access provisioning and periodic access reviews.
• Support security, access, and data privacy requirements for a global workforce, including assistance with role‑based access controls, regional data access restrictions, and compliance with applicable local and international data protection standards.
• Help maintain security-related documentation required for reference, audits, controls, and compliance reviews.

Process Documentation:

• Develop and maintain clear, role‑specific process documentation and standard operating procedures (SOPs).

Additional Responsibilities:

• Adhere to established team standards while identifying opportunities for improved accuracy, efficiency, and standardization.
• Assist with additional duties as assigned.

What you will bring:

REQUIRED EDUCATION:

• High school diploma or equivalent required.

REQUIRED EXPERIENCE:

• 1 year of hands-on experience working in enterprise HR information systems, performing operational and technical system tasks required.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Working knowledge of enterprise HR systems and user workflows
• Foundational understanding of data concepts (tables, fields, relationships)
• Ability to execute basic data tasks (bulk imports using templates)
• Intermediate Microsoft Excel skills
• Strong attention to detail and data accuracy
• Solution‑oriented mindset with solid problem‑solving skills
• Openness to feedback and continuous learning
• Strong communication and collaboration skills across business functions and cultures

PREFERRED EDUCATION:

• Bachelor's degree in a related field preferred.

PREFERRED EXPERIENCE:

• 3 years of hands‑on experience working in international Dayforce environments from an operational and technical perspective preferred.
• Experience working on global acquisition company integrations preferred.

PREFERRED KNOWLEDGE, SKILLS & ABILITIES:

• Working knowledge of SQL
• Advanced Microsoft Excel skills
• Understanding of system configurations, workflows, and business rules within Dayforce

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Consistent with those found in a typical office environment, to include prolonged screen time.

TRAVEL REQUIREMENTS:

• Occasional travel may be required.

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Find out more about what Woolpert has to offer here:

Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.

If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com.

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.

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