Job Description

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do 

Pindrop.com is going through a full rebrand, and we’re rebuilding the site for the AI era, by a company whose product is AI. The website should embody that posture: fast, personalized, intelligent, and equally discoverable by humans and AI agents. We’re hiring the person who will make that real.

This is a senior individual contributor role with CEO-visible impact. You set the technical foundation, shape the strategy, and ship the work. You’re a developer at heart with a mind for web strategy, as comfortable writing code as you are diagnosing Core Web Vitals or telling a stakeholder what actually moved pipeline. You know which one the week needs.

You treat AI as infrastructure, not novelty. You ship things this quarter that weren’t economically feasible last quarter, and you’ll do it again next quarter.

You report to the VP of Brand & Community. You partner daily with Demand Gen, Marketing Ops, and Design. You’ll own our digital experience as a performance-driven system, responsible for its architecture, performance, and conversion effectiveness. 

What you’ll own

• The website. Pindrop.com: architecture, performance, uptime, every page that ships. You build from design to live, keep tech debt low, and hold Core Web Vitals to a standard. Mobile-first, non-negotiable. Automated testing, table stakes.
• The AI-native experience. You build for the humans visiting today and the AI agents already crawling the web. LLM-ready structure, schema, and content with personalization and dynamic content that wasn’t feasible a year ago. Agentic and RAG-backed experiences, prototyped and measured against pipeline.
• Conversion. You own on-site conversion across demo, content, and product journeys. You partner with Demand Gen on landing pages, run experiments with real hypotheses, and scale what works. AI generates variants and spots patterns faster than traditional CRO. Every page is instrumented day one: UTM, forms, and clean CRM handoff.
• Analytics and insight. You own web data quality across GA4, GTM, and BI. You build dashboards people use to decide, not just look at. Underperformance gets surfaced with a recommendation, not a shrug.

Who you are

• You take ownership of outcomes. If the site is slow or a page isn’t converting, you’re already diagnosing why.
• You treat AI as a serious professional tool, not a party trick. You’ve made it part of how you work and you can show receipts.
• You’re data-driven and decisive. You can look at a funnel and articulate what should happen next, not just what it shows.
• You hold a high QA bar. Performance, tracking, and design are right before anything goes live.
• You communicate well up and across. Leadership gets clear recommendations, not dashboards to interpret.
• You have a builder’s mindset with strong judgment. You challenge assumptions and bring a point of view, not just execute tickets.

Your skill-set

Must-have:

• 12+ years owning web performance end-to-end, with a real track record across both development execution and data-driven decisions
• B2B SaaS or enterprise website experience; you understand how a website drives pipeline, not just traffic
• Daily, fluent use of AI coding tools (Claude Code, Cursor, Copilot, or your stack) with real examples of what you’ve built, automated, or accelerated
• Deep hands-on experience with WordPress and experience in Webflow, not tied to either.
• Strong front-end skills (HTML, CSS, JavaScript). You build from a design file and debug independently.
• Proven wins on Core Web Vitals and technical SEO/AEO
• Hands-on GA4 and GTM: implementation, QA, attribution
• Working knowledge of how websites integrate with analytics, CRM, and marketing automation

Nice to have:

• Background in cybersecurity, fraud, contact center, or AI/ML products
• Experience shipping AI-powered web features: personalization, RAG-backed content, chat interfaces, agentic experiences
• Familiarity with [HubSpot / Marketo / Pardot — whichever you use]
• Headless CMS or modern framework experience (React, Next.js)
• A/B testing tooling (Optimizely, VWO)

What’s in it for you

As a Pindropper, you join a rapidly growing company. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence – but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.

What we offer

• As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from – including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave – Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Recurring monthly Phone and Internet allowance
• One-time home office allowance
• Remote first environment – meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program, including Employee Assistance Program, 24/7 Telemedicine

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate’s work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range $145,000—$175,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI – A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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