Job Description

A technology startup in the Grapevine, TX area is building a next-generation platform that blends software, hardware, and AI-driven capabilities to support real-world monitoring and operational intelligence. They are currently seeking an IT Support & Security Engineer (Automation & AI) to join their team. This position will be heavily hands-on, responsible for owning internal IT support while also playing a key role in cybersecurity operations, compliance efforts, and automation initiatives. The ideal candidate has a strong foundation in IT support but has grown into security-focused work - someone who understands endpoints, access, and systems, but also thinks proactively about risk, monitoring, and continuous improvement. This role does require onsite work in Grapevine on a hybrid basis.

• 3-6 years of experience in IT support, systems administration, or cybersecurity
• Hands-on experience supporting internal users, endpoints, and IT systems in a technology-driven environment
• Strong exposure to cybersecurity fundamentals, including endpoint security, access controls, vulnerability management, and system hardening
• Experience working within or supporting security frameworks such as NIST or similar compliance environments
• Experience with logging, monitoring, and troubleshooting production systems or security events
• Ability to analyze issues, identify root causes, and proactively prevent recurrence
• Experience working with ticketing systems such as Zendesk, ServiceNow, or similar
• Strong communication skills with ability to translate technical issues to non-technical users

• Experience supporting or contributing to CMMC, NIST 800-171, or similar compliance initiatives
• Experience with SIEM tools or security monitoring platforms
• Scripting or automation experience using Python, Bash, or similar
• Experience working with APIs or system integrations
• Familiarity with SQL or data querying
• Exposure to AI tools and interest in leveraging them for workflow or operational improvements
• Experience working in startup or small team environments
• Security certifications such as CompTIA Security+

• Tech Breakdown 40% IT Support / Systems, 40% Security & Compliance, 20% Automation / AI
• Daily Responsibilities 100% Hands On

For applications and inquiries, contact: hirings@openkyber.com

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