Job Description

Job Description and Duties

Provides direct supervision for Public Safety Dispatchers. Prepares annual and probationary performance appraisals for dispatch personnel. Reviews and documents performance issues on monthly CHP 100PSD forms and incident reports. Prepares memorandums, correspondence, briefing items, civilians' complaints, and other written staff work related to personnel and/or the operations of the center, including reports on occupational injuries (CHP121s)and necessary hiring paperwork and interviews.

Responsible for the training of dispatch personnel. Develops training materials and programs for organizational orientation and technical training. Ensures quality and uniformity of training. Maintains trainee progress records, performance records and training materials. Determines training needs and provides for continued training, assistance and periodic performance evaluations after conclusion of the formal training period.

Performs peripheral duties related to the operations of the center as assigned: Coordinate with field and allied agency commands, telephone and radio equipment reports, organize files, Custodian of Records requests, CAD updates, requisitions, equipment maintenance/repairs, etc. Coordinates and prepares monthly and daily work schedules for Public Safety Dispatchers, including preplanned or unscheduled overtime. Ensures master schedule changes are documented. Reviews all attendance records for the shift and approves/disapproves overtime claims. Reviews and initials all absence requests.

You will find additional information about the job in the .

Working Conditions

Ukiah Communications Center is staffed with two Public Safety Dispatch Supervisor I positions. Shift assignments and vacations are determined by in-class seniority. The 12 hour alternate work week is employed and this position may be required to work overtime.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

• Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: 

• This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests:  .

• The CHP utilizes their own Public Safety Dispatch Supervisor I certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatch Supervisor I classification to be eligible to take the examination. In addition to applying for the examination, applicants MUST submit an application to this Job Control to be considered for the position.
  

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent time management and organizational skills, good working knowledge of computers, associated software, manual/electronic suspense and scheduling processes. Excellent attendance, punctuality and dependability, and a strong work ethic. Excellent communication and leadership skills, centered on the desire/ability to train and motivate clerical staff. The desire/ability to thrive in a fast-paced and challenging law enforcement environment.

Benefits

Free parking

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-514922) and/or position number 388-150-1662-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

Job Tags

Permanent employment, Full time, Traineeship, Immediate start, Shift work

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